We at https://intuitivesoul.com/ value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services (including bookings and payments), and interact with us in various ways.

By using our website and services, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: This includes your name, email address, phone number, and any other information you provide through our contact form, booking forms, and communications with us.
• Booking and Payment Information: When you book an appointment or make a purchase, we may collect payment details, including PayPal account information. We use PayPal to process payments securely. For details, please refer to PayPal’s privacy policy.
• IP Address and Device Information: We may collect your IP address, browser type, and device type to enhance your user experience and for analytics purposes.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. For more information, see our Cookie Policy below.

2. How We Use Your Information

We use your information for the following purposes:

• Provide Services: To fulfill bookings, answer queries, process payments, and offer customer support.
• Improve User Experience: To enhance the performance of our website and tailor content to your preferences.
• Marketing and Communication: To send promotional emails or newsletters, subject to your consent. You can opt-out at any time.
• Compliance: To meet legal requirements, including fraud prevention and compliance with applicable laws such as GDPR, CCPA, and other privacy regulations.

3. Legal Basis for Processing Your Data (GDPR)

Under the GDPR, we rely on the following legal bases for processing your personal data:

• Consent: We may collect and process your data based on your consent, such as when you fill out a contact form or subscribe to our newsletter.
• Contractual Necessity: We may process your data to fulfill our contract with you, such as booking services or processing payments.
• Legitimate Interest: We may process your data for our legitimate business interests, such as improving our website or preventing fraud.
• Legal Obligation: We may process your data to comply with applicable laws and regulations.

4. Data Sharing and Third-Party Services

We may share your personal data with third parties in the following situations:

• Payment Processing: When you make a payment through PayPal, your payment details will be shared with PayPal for transaction processing. PayPal’s privacy policy governs their use of your information.
• Analytics: We may use third-party analytics tools like Google Analytics to collect and analyze information about how visitors use our site.
• Service Providers: We may share your data with trusted third-party service providers to help with business operations, such as booking and calendar services. These providers are required to maintain confidentiality and comply with applicable privacy laws.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website and to provide personalized content.

• What Are Cookies? Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website.
• How We Use Cookies:
  • To track usage and activity on our site (Google Analytics).
  • To remember your cookie preferences.
  • For advertising and retargeting purposes.
• Consent to Cookies: By continuing to use our website, you consent to the use of cookies as described in this policy. You can manage your cookie preferences through the cookie consent banner or your browser settings.
• Opt-Out: You can disable cookies by changing your browser settings, but doing so may affect some features on our site.

For more detailed information on how we use cookies, please refer to our Cookie Policy below.

6. Your Data Protection Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
• Right to Erasure: You have the right to request that we delete your personal data, subject to certain exceptions.
• Right to Restriction of Processing: You have the right to request that we limit the processing of your personal data.
• Right to Data Portability: You have the right to request that we transfer your personal data to another organization or to you, in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data under certain conditions.

If you wish to exercise any of these rights, please contact us at [insert contact information].

7. California Privacy Rights (CCPA)

If you are a resident of California, you have the following rights under the CCPA:

• Right to Know: You have the right to request information about the personal data we have collected about you, including the categories and purposes of the data collection.
• Right to Delete: You have the right to request that we delete your personal data, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal data to third parties, but if we did, you would have the right to opt out of such sales.

To exercise your CCPA rights, please contact us at [insert contact information].

8. Data Retention

We will retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements. If you request that we delete your data, we will comply unless we are required to retain it for legal purposes.

9. Security

We use reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Please review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us via our contact page.

We use cookies and similar tracking technologies to improve your experience on our website. This Cookie Policy explains what cookies are, how we use them, and your options for managing your cookie preferences.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They allow us to remember your preferences and track usage patterns on the site.

2. Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the proper functioning of our website (e.g., authentication and security).
• Performance Cookies: These cookies help us track website usage, analyze performance, and improve our services (e.g., Google Analytics).
• Functional Cookies: These cookies allow our website to remember your preferences and personalize content (e.g., language preferences).
• Advertising Cookies: These cookies track your browsing habits to display relevant ads.

3. How to Manage Cookies

You can manage your cookie preferences by clicking on the cookie consent banner on our website or by adjusting your browser settings. However, disabling cookies may affect your user experience.